Richard A. Johnson

UPDATE: after just over 2 days, all of my whining may have paid off. I woke up 12/15 to find my GMail working again. I would like to think a Google employee who contacted me on Twitter got it fixed or at least escalated for me.

If you can’t read what that says, here it is:
Temporary Error(500)
We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.

Well, 2 days later, not a few minutes, it is still dead. So I did what everyone else would do in a situation like this, I head to Tech Support. Yeah, like you, I couldn’t find a clear tech support channel either. I did find a bunch of documentation that didn’t pertain to the situation, and what documentation I did find, didn’t help the situation. Well, luckily I found a contact link, actually I found 2, maybe 3, different contact links, to report the issue. So I did, all 3 times. I waited with another email account, thanks Yahoo! for working! And I am still waiting, over 24 hours later. Next step, the amazing Google Forums, or whatever the hell they call that.

So I post my problem initially with a subject of Temporary Error(500) - Numeric Code: 93. This didn’t even draw in a response. So, I did something I can’t stand, I said screw bumping the thread, let me create one with a subject that shows a little panic. I added the info they asked for, I told them everything I have gone to from Google and GMail to rectify the situation, and none of it works. Wouldn’t you know, my subject draws someone in, and their first response is:

Did you check this link? Have you done this?

At this point I have steam coming out of my ears. How in the hell could you ask me that question if you read my initial post? How? I don’t get it? Supposedly this person is a ‘Level 4′, whatever the hell that means. I think they give you a level by the amount of posts you get. I did a little research on this person, and wouldn’t you know it, they are doing the same shit in every one of the other HELP ME! posts in the forums. Oh, this is part of the reason I can’t stand forums.

I have done everything. I hit Twitter, messaged people who work on GMail, everything, except fly to Mountain View and grab the first ass I saw riding some foldable bicycle coming out of one of their numerous gyms or campus hot spots there, and choking them until my GMail worked again. So now I have resorted to my blog, and I am hoping that just 1 of the 3 people who read my blog, knows someone who knows someone.

I am seriously at a standstill here. Everyone of my email addresses forward to my GMail account. It is kind of like my digital lifeline. I have a few major tasks, one including Christmas presents and lists, that I have to do like yesterday, but I can’t. I have an Android that is damn near useless to me right now, except for Angry Birds and Bubble Blast 2.

OK, so to my other point. What ever we all do with this wonderful world of free and open source software, lets never get this bad when it comes to getting some sort of support for a free product. Yes, we have docs, we have forums, we have IRC, and we have, well we have everything one needs to get something fixed. I don’t think in all of my years of working on Linux, Ubuntu/Kubuntu, KDE, you name it, I have had to wait a day, let alone 2 or more, to get something fixed. Well, get something fixed that is as important as your email. If you want to make sure you don’t fail with your product, just head over to GMail support, look it over, and promise not only yourself, but everyone of your users, that you will never be like that!

OK, my venting, or dribble, is done here. Everyone enjoy your day and the rest of your week!

NOTE: I have another GMail account for cycling stuff that works perfectly. I have tried no less than 6 other browsers, 2 other operating systems, cleared cache, history, cookies, and candy bars.

Yes, as many of you have read recently, Canonical has created a deal with Yahoo! to provide the default search for Firefox in the Lucid release. I decided that I would sit back and parse not only the information that Canonical has put out, but also the information I am reading on the web, Twitter, Identi.ca, and mailing lists. To be honest, I was actually surprised that a large scale attack or a FUD campaign never started over this, and I feel there just might be a turning point in all of this. Before I go on, let me throw a bit of a disclaimer in here as to hopefully not provide a lash back against either Canonical or Ubuntu.

Disclaimer

1. I am not an employee of Canonical, I receive zero money from them for anything I do.
2. I am not a speaker on behalf of the Ubuntu project nor the Ubuntu community.
3. I speak for myself and nobody else.

OK, I think I covered the grounds. I know this post has the potential to either be popular or very unpopular. I am not here for a popularity contest, so if it sinks or swims, I do not care. I just want to provide my opinion of the deal and the atmosphere I have experienced since I first got involved in Linux some 17 years ago.

I personally think this deal between Canonical and Yahoo! is a good one, and to be honest, I wouldn’t mind seeing more of these deals. I wouldn’t mind seeing a deal with Google, Ask, Bing, or whatever else there is out there. The reason I like this deal is that it brings the potential of hiring more developers for the Ubuntu project. Seeing as I am a Kubuntu user and developer, I would love to see some of the money make its way into Kubuntu. Wait a second, did you just say Bing? Isn’t that the search engine, or rather the decision engine, ran by that big evil empire known as Microsoft? Oh boy, how many of you just went, “WTF IS WRONG WITH THIS IDIOT?” I am sure some of you did, and that was to be expected. I mean, Canonical did strike a deal with Yahoo!, and for some reason, many of you feel that Yahoo! is now Microsoft, or at least powered by Microsoft. If you read more than a couple of blog posts here and there, and dive into the news by not only Yahoo! and Microsoft, but read the stuff by the WSJ, NYT, and more. You will see for one, this deal has yet to be approved by the powers to be, and who knows if it will. Saying that Yahoo! is powered by Microsoft is not only incorrect, but it can be construed as either trolling or FUD at best.

You see, I have been around this Linux community for the better part of 17 years. There were good years and plenty of bad years. There were two things that always stood out during these years.

1. Free is on one side of the fence and open source on the other side, in other words a split camp with common goals.
2. Microsoft is a big and evil empire

So, Microsoft is big and evil, and don’t think I could disagree with that statement, and they haven’t proved themselves worthy of us removing this title, or whatever we want to call it. How many of you actually feel that striking this deal with Yahoo! is striking a deal with Microsoft? Don’t be shy, I have seen you on Twitter and Identi.ca stating the same, and on the Ubuntu Developers Mailing list as well, oh and on IRC. How many of you use Dell equipment? HP? IBM? Intel? I could keep going, but I wanted to kind of use companies that Canonical has worked with that Microsoft has worked with as well. How many you out there love your new Intel i7? Why? Don’t you remember the late 90′s when Microsoft was driving Intel to only do things a certain way that would benefit Microsoft only? How many of you are driving a Ford? Shoot, how many of you own a car? How many deals do they have with Microsoft? What about that bicycle, as I know there are a few of us nuts who prefer to ride instead of drive? Your TV? Cable? Shop at Best Buy? Oh man, I could keep going. How many of you just went, “WTF DOES THIS HAVE TO DO WITH THE PRICE OF TEA IN <nsert county so I don’t offend anyone>?” It has a lot to do actually, and yes it is probably beating yet another dead horse. The reasoning I see a lot of with dealing with $X who in-turn has a deal with Microsoft, in this case Yahoo!, in many cases can be seen as hypocritical. Imagine a life if you only dealt with companies or people that didn’t have a deal with Microsoft. For those of you against this and use Google, not to long ago Google made a deal with Twitter who already had a deal with Microsoft in terms of searching. Did you just switch your default search engine because of that? How about Microsoft and Facebook? Strategic alliance between Microsoft and O’Reilly? Gonna stop reading O’Reilly books now? Sugar CRM? Xen Source? And the list goes on.

Let me cover those of you who are using System 76 or Zareason, or some other Linux only manufacturer, that want to keep the attack going possibly on the deal. Ever consider the hardware that is used in those systems? I know System 76 uses, or was using, MSI equipment. Guess what, big Microsoft deal there. I don’t care what it is, there is a damn good chance you are using something right now that has struck a deal with Microsoft.

Is this the year of the Linux desktop?

or…

Is Linux ready for the mainstream?

Two of the most sickening questions I have seen for over a decade. The answer will always be “NO!” until we realize we need to step from underneath this rock we, yes we, have put ourselves. We have this great product, but if we continue being split on whether the Free Software side or the Open Source side is the correct side, or we shouldn’t be doing these types of deals, let’s just keep our mouths shut and enjoy this lovely rock canopy we have created for ourselves. Oh, here comes a big bomb, Novell. I am not about to rip on Novell, sorry Boycott Novell. I do not agree with their merger whatsoever, but I am a first hand witness of the good that has actually come out of the deal. Guess what Novell is doing that we aren’t right now? They are showing large companies, Fortune 500 and then some, that there is a choice out there, there is more than just Microsoft for your infrastructure. I went to their IT In Action tour here in Chicago last year. Granted I didn’t appreciate it when they said, “Microsoft is now the largest provider of Linux service,” nor did I like when one of their speakers decided to take off his jacket and reveal this nasty Detroit Red Wings hockey jersey (/me points at the Ubuntu Michigan people with a grin). What I did like, and I was wicked impressed with, were these people who were almost to the point of bashing Linux before the event started, to being super stoked over the Linux platform and the tools that Novell had when it was all over. Here I was an Ubuntu guy, and they knew that and welcomed me with open arms, who came in defending Linux and left helping some of these companies switch to, or look at the possibilities of switching to Linux. So thanks Novell for helping me get a few consulting gigs out of the tour.

I feel we, the Linux community, need to unite more so than we have. Not a fan of President Obama, but last night during his State of the Union address, he talked about reaching over those party lines. I think we need to do the same thing. Hey, if Microsoft is evil and they won’t reach their hand out, then why shouldn’t we try? OK, no more politics, OK maybe one more. Let’s tear down this wall! OK, that was lame, but I had to do it because it made me chuckle a little. I am not saying lets sell out to Microsoft, because that is definitely the last thing I want. You see us Linux people look at the big guy and concentrate on trying to make them look bad. In my eyes, we aren’t winning that battle, and while we keep carrying it forward, there is this person in the middle who is seemingly getting bigger and bigger every time they announce an iSomething. So instead of spending membership money to stand out in front of some silly event with a sign, lets think of better ways to use it. There are so many people out there who see people with signs picketing something, and a majority of the time these people go unnoticed, except for that one rogue honk, which believe it or not wasn’t supporting your campaign.

OK, that should be it. I am sure it is all confusing, so please feel free to respond anyway you feel is right in the comments. Thank you, and I apologize for causing you to spend this time possibly reading absolutely nothing.

Are you rocking an Intel 945GM chipset with the integrated Intel 943/940GML Express Integrated Graphics Controller (rev 03)? If so, this little tweak has helped 3 of us thus far in #kubuntu-devel with KDE 4 and compositing effects.

Step 1: xorg.conf editing

Section "Device"
        Identifier      "Intel Corporation Mobile Integrated Graphics Controller"
        Driver          "i810"
        BusID           "PCI:0:2:0"
        Option          "AccelMethod"   "xaa"
EndSection

This is what our device section for the graphics card looks like. We added the “AccelMethod” “xaa” option.

Step 2: ~/.bashrc

export INTEL_BATCH=1

Added that line to our ~/.bashrc file.

We then restarted X with a swift Ctrl+Alt+Backspace and then tested this setup with glxgears and we all received an average FPS of well over 1000. Prior to this, my highest FPS was a low 900. After these little tweaks, composite never worked so smoothly in KDE 4 in the past.

Does this tweak work for others using say Compiz? Are there some more Intel tweaks that you know of that help out as well? If so, add them to the comment and attempt to explain exactly what they do. Thanks!

This post is just a quickie in response to Mike Hommey’s recent blog post titled “Javascript performance in browsers“. His post was in response to a Javascript Speed Test ran by CelticKane.com. So far, they have listed all of the browsers that I don’t use. So I decided to test my preferred browser, Konqueror, with this speed test. And without further ado, here are the results:

As it stands, and taking into consideration the results displayed by Mike, Konqueror would roughly be in 4th place. I must say that, Opera is damn fast, and it looks as if the GdkWebKit is looking fairly impressive in speed results.

Now I know that Javascript isn’t that big of a deal, and if anyone knows of some other browser speed tests, let us know. It would be kind of cool to test different browsers on my same machine here to see just how fast the free software browsers are in comparison to the proprietary ones.

• Linux distribution?
• Linux Desktop environment?
• Linux email client?
• Linux web browser?

Myself and Jordan were talking about this yesterday. I am all for more than 1 of each whereas Jordan was just for one. It was interesting to see the arguments on both sides. Today I asked the Chicago GLUG guys on IRC the same question, and it had very similar results as mine and Jordan’s conversation.

So I ask you, is having thousands of distributions bad or good, and why? What about desktop environments?

My arguments all stem from the same topics.

• more options mean more choices - more choices leads to stiffer competition
• more options means stiffer competition - stiffer competition means better software

I am interested in hearing what others have to say. If you blog about it, link back here so we can track it. Thanks!

That’s right! This time it is Hewlett Packard. Wired has a nice blog post about the new deal. HP will sell some pretty nice machines with the Red Hat Enterprise Linux 5 operating system. This current deal is for Australia only at this time, but I am sure it will eventually take off in other countries as well. I have always been an HP/Compaq fan for many years. Yes, working a contract job for them a few years ago probably helped in my liking of them, but I am currently using a Compaq laptop that “just works” with pretty much every Linux distribution I have thrown at it. It is rock solid, very stable, and actually very pleasing to the eye. This is awesome to see yet another major hardware vendor selling Linux, another milestone in the future of Linux.